Privacy Policy
Last updated: 10/31/2023
Welcome to www.urbanelight.com. Your privacy is important to us, and we are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information as you interact with our website, app, and services. By using our platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of personal information from our website and app users, including, but not limited to:
- Personal identification information, such as your name, email address, phone number.
- Payment information, including credit card details.
- Shipping and billing address.
- Demographic information.
- Purchase history and browsing behavior.
2. How We Collect Information
We collect your personal information through several methods, including:
- Information provided by you when creating an account, making a purchase, or filling out forms on our website.
- Information collected automatically through cookies and other tracking technologies.
- Information provided by third-party services (e.g., payment processors) with whom we have partnered to facilitate transactions.
3. How We Use Collected Information
We use your personal information for the following purposes:
- To process and fulfill orders and provide customer support.
- To personalize your shopping experience and offer product recommendations.
- To enhance our website, products, and services.
- To communicate with you about your orders, promotions, and updates.
- To process payments and prevent fraudulent transactions.
- To comply with legal obligations and protect our rights.
4. How We Keep Information Safe
We take data security seriously and implement appropriate technical and organizational measures to protect your information. Our security practices include encryption, secure server protocols, access controls, and regular security assessments.
5. Information Sharing with Third Parties
We may share your personal information with trusted third parties for specific purposes, including:
- Payment processors for processing payments securely.
- Shipping and logistics partners to deliver your orders efficiently.
- Marketing and advertising partners to provide you with relevant promotions and offers.
- Legal authorities when required by law or to protect our rights and the safety of our users.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. International Data Transfers
Please note that we may transfer your personal information to servers located outside of India for processing and storage. By using our services, you consent to these international data transfers.
7. Your Choices
You have rights concerning your personal information, including:
- The ability to review and update your personal information.
- Opt-out of receiving marketing communications.
- Delete your account (subject to any contractual obligations).
8. Changes to Privacy Policy
This Privacy Policy may be updated as our practices evolve or as required by Indian law. When we make changes, we will update the "Last updated" date at the beginning of this policy. We recommend that you review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at +91 8870966409, Email :- Info@urbanelight.com
www.urbanelight.com is committed to maintaining the privacy and security of your personal information. We appreciate your trust and are dedicated to ensuring that your online shopping experience is safe and enjoyable. Thank you for choosing us as your preferred e-commerce platform.
